Privacy policy

General Provisions

The website www.valconi.md (hereinafter referred to as the “site”), dedicated to consumer goods purchased online, is owned by SORINLUX S.R.L., headquartered in Chisinau, str. Bulgara 107, ap. 4. By using the site valconi.md, you accept this Privacy Agreement.

This document refers to the collection and use of personal information you provide to us directly or indirectly when using the services offered by this site.

We reserve the right to make changes or updates to this Agreement without prior notice. The current version will always be available at the website address.

SORINLUX S.R.L. acknowledges the importance of protecting the information obtained from you, and this Agreement sets out how we use that data.

Your feedback is always welcome — you can send ideas, suggestions, reviews, or complaints to: info@valconi.md.

Data Collection

To obtain the products offered through the site, you need to provide personal information.

Data is collected only when you voluntarily and knowingly provide it. Pages that require such information contain a link to this document.

In addition to personal data, our systems automatically collect certain anonymous information used to analyze the usability of the site and optimize the services we provide.

Data Usage

The collected confidential information is used solely to provide services and to contact you when necessary.

The data may also be used to inform you about new opportunities, offers, or other information.

Data Disclosure

SORINLUX S.R.L. guarantees that without your consent, data will not be transferred to third parties, except as required by law.

You are responsible for keeping your login and access data confidential.

Our employees are obliged to maintain the confidentiality of all personal data.

Although no data transmission over the Internet can be completely secure, we take all reasonable measures to protect your information.

Cookies

Cookies are a standard technology used by most websites, including ours. They simplify access to the site and allow us to adapt its content to your needs.

If you do not wish to use cookies, you can disable them in your browser settings. However, some functions of the site may no longer be available.

Access to Data

We take all reasonable steps to protect and keep your data up to date. If you find errors, please contact us to correct them.

Our employees are obliged to respect the confidentiality of all personal data.

Agreement Conditions

This agreement is concluded between you and SORINLUX S.R.L. It governs your use of the site valconi.md and takes precedence over any previous agreements.

Personal Data Protection

SORINLUX S.R.L. pays special attention to the protection of personal data. We respect the confidentiality of all clients and visitors of our websites and process data strictly in accordance with legal requirements.

We collect personal data only with your consent or as required by contractual/legal obligations.

What data we process:

full name;
phone/fax;
home address;
email address;
IDNP (personal identification number).

Categories of persons whose data may be processed:

individual clients (current, former, or potential), website visitors, their legal or authorized representatives.

Refusal to provide data may result in the inability to provide some services.

Purposes of Personal Data Processing

fulfilling commercial/contractual obligations;
marketing, advertising, participation in campaigns and contests;
customer relationship management;
compliance with legal obligations;
audit, control, and statistical purposes;
debt collection;
dispute resolution and litigation.

Data Recipients

Your data is considered confidential and will not be shared with third parties without your consent, except for:

state authorities (courts, police, tax authorities, etc.);
banks, insurance companies, debt collectors;
research organizations (for statistical purposes).

Marketing

Your data (name, email, phone, etc.) may be used for marketing purposes only with your consent. You may withdraw your consent at any time.

Data Retention

Data will be stored during the contractual relationship or until you exercise your right to deletion/withdrawal of consent, unless otherwise required by law.

Security Measures

We use modern technologies and procedures to protect data against unauthorized access, loss, or destruction.

Your Rights

In accordance with the law, you have the right to:

access your data;
correct your data;
delete your data;
restrict processing;
data portability;
object to processing;
withdraw consent.

Exercising Your Rights

To exercise your rights, you must send a written request (with date and signature) to the email: info@valconi.md or to the address: Chisinau, str. Bulgara 107, ap. 4.

Final Provisions

These terms may be updated from time to time. We recommend checking them regularly each time you use the site. Continued use of the site after updates constitutes acceptance of the new terms.